The demise of business processes
Why business processes lose their value in a post-industrial context and what to use instead
Whenever you come to a client as an IT consultant, it will not take long before someone will start talking about business processes. A typical narration is like “That’s a nice idea. But we need to make sure that everything is aligned with our business processes”. This is not limited to IT projects. If you create a new product, if you touch the organization or change anything else: it needs to be aligned with the business processes. The whole company seems to revolve around…
